You can return a product if:
• The product did not fit or you do not like it.
• The product arrived defective, damaged, or incomplete.
• The product is broken and does not function.
• The wrong product was delivered.
• The product is not marked as non-returnable.
For purchases made in a physical store:
You can also return the product by visiting the store. Inform a sales consultant that you want to return the item. The staff will inspect the product for damages and process the return.
For purchases made in the online store:
Please contact us and let us know that you want to request an exchange or return. Our sales consultant will receive the product to assess its condition. If all conditions are met and the product is eligible for return, the manager will assist you in processing the return.
